Bank Customer Service Survey Forms - Buyers' Guide Results for Bank Customer Service Survey Forms (Page 20)
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Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider
by AT&T Corp
October 30, 2009
- (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.
(EGUIDE)
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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract
by AT&T Corp
October 30, 2009
- (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.
(EGUIDE)
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Deploying and Protecting Microsoft Applications with Dell Equallogic and Vmware vSphere 4.0 Integrated, Scalable and Cost: Effective cloud-like IT environments for your mission critical applications
by Dell, Inc.
September 23, 2009
- (Free Research) Dell’s enterprise solutions, including EqualLogic iSCSI SANs, PowerEdge Virtualization Servers and Global Infrastructure Consulting Services (GICS) can help organizations confidently deploy, manage and protect their Tier-1 Microsoft® applications within a VMware vSphere environment.
(WHITE PAPER)
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BMC Service Automation: The next step in the evolution of Business Service Management
by BMC Software, Inc
November 03, 2009
- (Free Research) As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution.
(ANALYST BRIEF)
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An IT Executive's Guide to Effective Unix Migrations with Dell Services
by Dell, Inc. and Intel
September 29, 2009
- (Free Research) In this podcast, listen to expert Scott Sawyer explain how Dell Services can help you plan for modernization of your legacy Unix infrastructure.
(PODCAST)
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Virtualization, Cloud Computing and the IT Service Catalog
by newScale, Inc.
October 29, 2009
- (Free Research) In this webcast, learn about an IT service catalog that will help you achieve virtualization benefits like cost savings and IT agility. Discover a new operating model that enables effective virtualization and cloud computing management. Learn how IT can become more cloud-like and explore how to pave the way for an internal cloud.
(WEBCAST)
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eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost
by HP
October 28, 2009
- (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
(EBOOK)
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Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA)
by Hewlett Packard Company and Intel
November 07, 2007
- (Free Research) Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.
(WHITE PAPER)
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Enterprise Application Integration, and Spring
by TheServerSide.com
October 21, 2009
- (Free Research) This session explores an integration challenge using Spring Integration. Spring Integration enables messaging among Spring components and adapters for integration with external systems.
(VIDEO)
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Become a Service Provider CEO. Transform the World. Play Cisco myPlanNet.
by Cisco Systems, Inc.
October 19, 2009
- (Free Research) Cisco myPlanNet 1.0 is a simulation game that puts you into the shoes of a service provider CEO. You manage your business as it evolves from the stone age of dial-up, through the broadband and mobile connected eras, and into the dawning of the medianet age. Play now.
(PRODUCT DEMO)
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Fight the Spam Explosion with Software as a Service (SaaS)
by Webroot Software, Inc.
October 16, 2009
- (Free Research) Read this expert e-guide for information about the benefits of SaaS security, including cooling and high availability considerations as well as comparisons of appliance vs. services and SaaS vs. on-premise solutions.
(EGUIDE)
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Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile)
by BoxTone
October 08, 2009
- (Free Research) This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.
(WHITE PAPER)
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Bitpipe Research Guide: EAI and Web Services
by Bitpipe
November 30, 2006
- (Free Research) Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.
(RESOURCE CENTER)
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10 Ways to Reduce Your Email Costs Using Mimecast
by Mimecast
October 06, 2009
- (Free Research) If you’re considering cutting costs by switching to email archiving and management in the cloud, this white paper contains useful information and best practices. Download it and learn 10 ways MimeCast can save you time and money using cloud-based email management.
(EGUIDE)
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Overview of Windows Search Technologies
by Global Knowledge
February 10, 2009
- (Free Research) This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.
(WHITE PAPER)
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SMART, Modular, Cost-Effective Steps to Workload Automation
by BMC Software, Inc
April 17, 2009
- (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
(WHITE PAPER)
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Storage Explained: Cloud Storage Defined
by 3PAR
October 06, 2009
- (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings.
(TECHNICAL ARTICLE)
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Key Issues for Enterprise Storage, 2009
by 3PAR
April 03, 2009
- (Free Research) Several issues intersect in a broad set of choices and outcomes involving an IT organization's storage requirements. This research highlights some of the most important questions driving Gartner's 2009 research agenda in the storage space.
(ANALYST REPORT)
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VDI Expert Series: Reduce Desktop Management Costs While Increasing IT Security & Agility
by Citrix
August 27, 2009
- (Free Research) This webcast explores the cost saving benefits of virtual desktops. Gain insight into implementing a more secure and accessible enterprise desktop environment. Discover how this technology has transformed business operations by reducing management and support costs.
(WEBCAST)
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FACTS ADMIN - Advanced Technologies for Expert Health Claims Management
by Ebix Health, Inc.
January 2004
- (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
(ARTICLE)
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i365 EVault Data Protection
by i365, A Seagate Company
October 2009
- (Free Research) i365’s EVault Data Protection solutions are powered by the industry’s only fully integrated data protection technology for both physical and virtual environments. Our solutions scale seamlessly as your company grows, accommodating nearly any combination of network components. Our disk-to-disk backups eliminate the hassles of tapes.
(PRODUCT OVERVIEW)
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Data Deduplication: Top CIO Priority for 2009
by Data Domain
May 2009
- (Free Research) Deduplication is one of the few IT solutions that cuts costs quickly and improves service levels. ESG believes CIOs and IT executives should look to deduplication for cost reduction projects in their environments.
(ANALYST REPORT)
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Catalog Based Services: A New Paradigm in Enterprise Application
by Wipro Technologies
August 2009
- (Free Research) This paper evaluates the impact of changing market landscape on enterprise application service offerings, and evaluates traditional service models in today's context and attempts to evangelize an innovative service model which meets the need of the hour-- faster ROI at lower TCO.
(WHITE PAPER)
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Embracing the Cloud: Top Seven Imperatives for an Organization
by Wipro Technologies
March 2009
- (Free Research) This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
(WHITE PAPER)
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Master Guide – Migrating SQL Server 2000 to SQL Server 2008
by Dell, Inc.
April 2008
- (Free Research) This Deployment Guide reviews the approach that Principled Technologies and Dell recommend for migrating databases from SQL Server 2000 to SQL Server 2008.
(WHITE PAPER)
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