CRM Customer Service Survey - Buyers' Guide Results for CRM Customer Service Survey (Page 20)
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Driving business agility through SOA Connectivity and Integration
by PointSource
January 15, 2009
- (Free Research) This paper describes some of the business and IT issues that enterprises must address to become more agile and to improve their responses to challenges and opportunities. Included is how a service oriented architecture (SOA) can help an enterprise align its IT infrastructure with business needs.
(WHITE PAPER)
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LSI SafeStore™ Encryption Services
by LSI Corporation.
September 18, 2008
- (Free Research) The emergence of self-encrypting drives is timely in mitigating the security vulnerabilities of data-at-rest. LSI is pleased to offer SafeStore™ encryption services which combine local key management with self-encrypting drives.
(PRODUCT OVERVIEW)
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Simple, Open and Affordable BPEL
by JBoss, a Division of Red Hat
July 17, 2009
- (Free Research) As more and more organizations are leveraging BPEL to specify orchestration of Web services, there is a growing need for a simple, open and affordable implementation. In this session, you learn how Red Hat plans to deliver an enterprise-class, supported, open source BPEL engine as part of the JBoss Enterprise Middleware portfolio.
(WEBCAST)
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JBoss Enterprise SOA Platform v5.0: Technology Preview
by JBoss, a Division of Red Hat
July 17, 2009
- (Free Research) In this session, you'll learn how to leverage the new features and functionality of JBoss Enterprise SOA Platform v5.0 to rapidly and cost-effectively develop, deploy and manage SOA-based solutions that solve real problems now.
(WEBCAST)
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IT Briefing: Using Cloud Computing to Accelerate your UC Deployment
by Smoothstone IP Communications
June 24, 2009
- (Free Research) In this IT briefing, Zeus Kerravala, SVP of Enterprise Research from Yankee Group, will define unified communications, provide an overview of cloud computing based UC services, describe the corporate benefits of cloud computing and provide practical advice for companies that want to explore this as a viable deployment option.
(IT BRIEFING)
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Secure and Cost-Effective Data Transport
by Thales
May 01, 2009
- (Free Research) This white paper addresses the concerns of chief information officers and network architects worried about how to best utilize new data transport infrastructures from an economic, operational, and security perspective. The purpose of this paper is to assist decision makers selecting new data transport methods and infrastructures.
(WHITE PAPER)
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Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft
by Orange Business Services
July 20, 2009
- (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.
(WHITE PAPER)
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Leverage your network with WAN optimization
by Orange Business Services
April 29, 2009
- (Free Research) Read this E-Guide to learn some valuable information about WAN optimization. Topics include server consolidation, application acceleration, architectural challenges, accelerator placement, and more.
(EGUIDE)
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Tips for tracing enterprise transactions
by Forum Systems
September 18, 2009
- (Free Research) SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.
(PODCAST)
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Using FalconStor FDS as a Backup Target for EMC NetWorker
by FalconStor Software
August 01, 2009
- (Free Research) This document describes the basic concepts and integration guidelines for FalconStor FDS in an EMC NetWorker environment. The document is intended to provide an architectural overview of FalconStor FDS being used with EMC NetWorker and the benefits of a combined solution.
(WHITE PAPER)
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Merging Backup and Disaster Recovery (DR) Processes
by FalconStor Software
June 16, 2009
- (Free Research) This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.
(WHITE PAPER)
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ESG Brief: FalconStor VTL Hyper-Accelerates Backup
by FalconStor Software
May 01, 2009
- (Free Research) Even with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers.
(ANALYST BRIEF)
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Leveraging Enterprise DeDupe for Maximum ROI
by FalconStor Software
May 20, 2009
- (Free Research) This webcast is part of Falconstor Software's "IT as a Weapon Series" designed to provide insight for IT managers and storage professionals. In this presentation, Vice President of Falconstor's Enterprise Solutions, Chris Poelker, discusses common IT challenges, the importance of deduplication, and examines the benefits of Falconstor's solutions.
(WEBCAST)
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Five Truths About Enterprise Data Protection
by PGP Corporation
December 22, 2008
- (Free Research) How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy.
(WHITE PAPER)
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Breaking the Scalability Barrier with Infinite Cache
by EnterpriseDB Corporation
September 22, 2009
- (Free Research) Infinite Cache™ from EnterpriseDB revolutionizes distributed cache management on commodity blade server hardware by substantially increasing the amount of memory available to hold data including entire databases with outstanding performance.
(WHITE PAPER)
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Overcoming problems with RAID
by Dell, Inc. and Intel
August 27, 2009
- (Free Research) In this expert webcast, learn how to recognize and deal with common RAID issues in storage arrays.
(WEBCAST)
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Virtualizing a Windows Active Directory Domain Infrastructure
by Global Knowledge
October 09, 2009
- (Free Research) This white paper focuses on best practices for implementing an enterprise Active Directory infrastructure using virtualization technology. We will discuss how to perform a full migration of your physical AD infrastructure to a virtualized environment.
(WHITE PAPER)
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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions
by Global Knowledge
September 21, 2009
- (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.
(WHITE PAPER)
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Overcoming IP Telephony Performance Issues in a Converged Network
by Global Knowledge
August 27, 2009
- (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
(WHITE PAPER)
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Windows 7 Review Guide
by Global Knowledge
May 13, 2009
- (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER)
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10 Hot Skills for 2009
by Global Knowledge
May 01, 2009
- (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
(WHITE PAPER)
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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I
by Global Knowledge
May 01, 2009
- (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER)
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Cisco Unified Communications: Unifying Communications Infrastructure
by Global Knowledge
December 2008
- (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER)
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The Executive Guide to Business Analyst and Project Management Terminology
by Global Knowledge
December 2008
- (Free Research) In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.
(WHITE PAPER)
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Eleven Myths about 802.11 Wi-Fi Networks
by Global Knowledge
December 2008
- (Free Research) In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users.
(WHITE PAPER)
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