CRM Customer Service Survey - Buyers' Guide Results for CRM Customer Service Survey (Page 4)
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Maximizing Customer Value with Oracle Business Intelligence Applications
by Oracle Corporation
December 01, 2007
- (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
(WHITE PAPER)
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Leverage ERP for Sales & Operations Planning
by IFS
January 12, 2009
- (Free Research) Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
(WHITE PAPER)
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2008 Annual Study: Cost of a Data Breach
by PGP Corporation
February 19, 2009
- (Free Research) This 2008 Ponemon Institute benchmark study, sponsored by PGP Corporation, examines the costs incurred by 43 organizations after experiencing a data breach.
(ANALYST REPORT)
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The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 20, 2009
- (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.
(WHITE PAPER)
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Power Systems: Comparing Costs of IBM PowerVM and x86 VMware for Enterprise
by IBM
April 14, 2009
- (Free Research) This independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
(WHITE PAPER)
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49 Do's, Don'ts, and Customer Lessons for SAP Upgrades: Going beyond the SAP Upgrade Clichés
by Panaya, Inc.
November 10, 2009
- (Free Research) In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell.
(WHITE PAPER)
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Business Process Management Best Practices
by PointSource
October 01, 2009
- (Free Research) The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.
(EGUIDE)
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Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models
by SPSS Inc. Worldwide Headquarters
March 05, 2009
- (Free Research) Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.
(WEBCAST)
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Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff
by Talend
June 28, 2009
- (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions.
(WHITE PAPER)
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Why Enterprise Application Search (EAS) Is Crucial To Your ERP System
by IFS
June 19, 2009
- (Free Research) There are plenty of appliances that provide Google-like enterprise search but these tools are no replacement for true enterprise application search. This white paper explains the difference between these technologies and how they can help or harm your company.
(WHITE PAPER)
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How to Assure ERP Success: Taking Ownership
by IFS
January 12, 2009
- (Free Research) CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
(WHITE PAPER)
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Analytics Partners - Delivering Faster and More Strategic BI
by Oracle Corporation
January 28, 2009
- (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.
(CASE STUDY)
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How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase
by IQMS
December 2008
- (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.
(WHITE PAPER)
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Four Common ERP Implementation Mistakes
by IFS
January 2009
- (Free Research) Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them.
(WHITE PAPER)
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Application Performance Brief: Oracle Applications
by Blue Coat
January 2007
- (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
(ARTICLE)
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The Trends and Direction of Enterprise Architecture (EA)
by Infosys Technologies Limited
February 2009
- (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.
(ANALYST REPORT)
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How to develop the right skills to make selling UC profitable for your business
by Catalyst Telecom
November 2009
- (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
(EGUIDE)
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Catalyst Telecom and Avaya Solutions Guide
by Catalyst Telecom
October 2009
- (Free Research) Whatever challenges your business is facing, we've got a solution for that. When you partner with the leader in business communications solutions, you get more than just products. Read this eBook to learn the many benefits of employing Catalyst Telecom services and solutions.
(EBOOK)
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Business Analytics and Optimization for the Intelligent Enterprise
by IBM
April 2009
- (Free Research) Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.
(WHITE PAPER)
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2009 Annual Study: UK Enterprise Encryption Trends
by PGP Corporation
July 2009
- (Free Research) Read this paper to learn the results of a study that analyzes survey results from 615 UK businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
(ANALYST REPORT)
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SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration
by SearchWinIT
September 2008
- (Free Research) This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
(EZINE)
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How Outsourcing Drives Business Process Improvements
by CompuCom Systems, Inc.
June 2009
- (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
(WHITE PAPER)
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Authentication in the Enterprise: Current and Changing Requirements
by PistolStar, Inc.
August 2009
- (Free Research) This white paper discusses the current state of authentication and trends that Osterman Research sees as shaping the future of authentication.
(WHITE PAPER)
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Case Study: Aligning Network Security with Business Goals
by CDW Corporation
March 2009
- (Free Research) Read this case study to learn how IT can make a difference in a firm's effectiveness and productivity by aligning security with business strategy.
(CASE STUDY)
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2009 Annual Study: U.S. Enterprise Encryption Trends
by PGP Corporation
September 2009
- (Free Research) Check out this study, which analyzes survey results from 997 U.S. business and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
(ANALYST REPORT)
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