Call Center Policy Manual Software - Buyers' Guide Results for Call Center Policy Manual Software (Page 4)
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Help Desk Authority Professional Edition -
30 Day Free Trial!
by ScriptLogic Corporation
September 08, 2009
- (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE)
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Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies
by Sun Microsystems, Inc.
April 16, 2009
- (Free Research) Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
(WHITE PAPER)
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Essential Guide to Threat Management
by M86 Security UK
March 19, 2009
- (Free Research) Check out this expert eBook and get expert advice that can help your company successfully improve its threat management posture.
(ESSENTIAL GUIDE)
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Are Proxy Anonymizers Putting Your Enterprise in Peril?
by M86 Security UK
September 01, 2009
- (Free Research) This free white paper explores how education and policy enforcement can help prevent the threat posed by proxy anonymizers. This white paper looks at how to go beyond a basic URL-based filtering solution and block Anonymous Proxies including stopping HTTPS, blocking inappropriate images and proxy pattern blocking.
(WHITE PAPER)
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Role-Based Access Control (RBAC): The Next Generation of Access Management
by FoxT
August 31, 2009
- (Free Research) Do you really understand how RBAC can be used to simplify compliance and further secure your sensitive data? Does your organization have the right infrastructure to take advantage of this new capability? In this podcast, find out what it takes to implement RBAC in your organization.
(PODCAST)
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Complex Role Entitlements: Making Sense of Role-Based Access Controls (RBAC)
by FoxT
August 31, 2009
- (Free Research) The new Role-Based Access Control utilities enforce entitlements down to the data and device level. The ability to effectively provision and audit these fine-grained controls across diverse technology domains is still a challenge. In this webcast, receive practical guidance on how to implement a unified policy management infrastructure for RBAC.
(WEBCAST)
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Managing the IT Infrastructure: Ensure Security and Improve Compliance
by Tripwire, Inc.
October 05, 2009
- (Free Research) Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures.
(WEBCAST)
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The Shortcut Guide To Prioritizing Security Spending Chapter 1: Optimizing Business-Driven Security
by IBM
October 01, 2009
- (Free Research) This eBook provides a context for understanding today’s information security environment and selecting an optimal set of technologies, policies, and practices to meet the needs of your particular business.
(EBOOK)
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Intelligent Control with an Application Delivery Network
by Blue Coat
December 30, 2008
- (Free Research) This white paper details how the Application Delivery Network (ADN) combines real-time intelligence about users, applications, business rules, network status and security policies to deliver applications quickly and securely across the WAN and Internet.
(WHITE PAPER)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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McAfee Buyer's Guide to Data Protection
by McAfee, Inc.
July 01, 2009
- (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings.
(WHITE PAPER)
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Oracle WebLogic Suite 11g Technical White Paper
by Oracle Corporation
June 01, 2009
- (Free Research) Oracle WebLogic Suite 11g is a significant new release of the core application grid infrastructure foundation underpinning Oracle Fusion Middleware. It has been designed to provide a standards-based, mission-critical platform for organizations that deploy application grid and service-oriented architectures.
(WHITE PAPER)
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Active Administrator Version 5.0.1: Active Directory Management -
Free 30 Day Trial!
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Active Directory becomes very complex to manage in Windows networks. Administrators leave, users are given elevated privileges, applications require special accounts - very soon you have an Active Directory full of security weaknesses.
(TRIAL SOFTWARE)
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Video Whitepaper: Enabling Agile and Intelligent Businesses
by Oracle Corporation
October 28, 2009
- (Free Research) Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades.
(WEBCAST)
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Addressing "The Unlucky Seven" - Security and Compliance Issues That Matter Most to the Mid-Market Organization
by ArcSight, Inc.
May 19, 2009
- (Free Research) This webinar will go through the most critical challenges faced by mid-market companies, and illustrate how collecting and analyzing event data across the enterprise can address those challenges in the context of budget and staff constraints.
(WEBCAST)
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Instantis Goes Green, Saves Green with Dell
by Dell, Inc. and Intel
August 24, 2009
- (Free Research) Read this paper to find out how Instantis managed to accommodate rapid customer growth, deliver outstanding performance, ensure “five-nines” availability for customers around the globe, cut ongoing IT costs, and reduce the environmental footprint of data center operations through reduced energy consumption.
(CASE STUDY)
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Leading Virtualization 2.0: How Intel is Driving Virtualization Beyond Consolidation Into a Solution for Maximizing Business Agility Within the Enterprise
by Insight & Intel
October 01, 2008
- (Free Research) Virtualization is one of the hottest technologies in IT infrastructure today. Intel is helping enable the next generation of virtualization usage efficiently. Virtualization 2.0 focuses on increasing service efficiency through flexible resource management. In the near future, this usage model will become absolutely critical to data centers.
(WHITE PAPER)
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Postgres Plus Training Classes For Developers
by EnterpriseDB Corporation
November 13, 2009
- (Free Research) This data sheet gives a brief overview of the Postgres Plus training classes for developers by EnterpriseDB. Read this data sheet to learn how these training classes can improve your Postgres knowledge and enhance your professional growth.
(DATA SHEET)
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Pocket E-Guide: Web 2.0: Problem or Paranoia?
by Sophos Inc.
November 16, 2009
- (Free Research) Web 2.0 has radically changed the way information is disseminated and consumed. However, there must be controls in place to create a security balance that prevents serious risks. This Pocket E-Guide reviews the pros and cons of various Web 2.0 strategies for security and compliance. Find out if updating employee usage policies is enough.
(EGUIDE)
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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services
by Infoblox
March 02, 2009
- (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER)
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Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls
by Sprint
November 13, 2009
- (Free Research) Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
(EGUIDE)
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A Practitioner’s Guide to More Efficient Network Management
by Hewlett-Packard Company
September 25, 2009
- (Free Research) Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.
(WHITE PAPER)
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Greening the Data Center with IBM Tivoli Software: An Integrated Approach to Managing Energy IBM Tivoli
by IBM
August 11, 2008
- (Free Research) This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers.
(WHITE PAPER)
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Deploying a BackUP system that won't break IT's Back.
by SonicWALL
November 12, 2009
- (Free Research) SonicWALL's award-winning solutions for the enterprise, distributed enterprise and SMB include network security, secure remote access, content security, backup and recovery, and policy and management technology.
(WEBCAST)
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IPS vs. IDS: Similar on the Surface, Polar Opposites Underneath
by TippingPoint
October 05, 2009
- (Free Research) A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect.
(WHITE PAPER)
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