Hmo Customer Service Software Solution Software - Buyers' Guide Results for Hmo Customer Service Software Solution Software (Page 2)
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Measuring Return on Investment of Real-time Feedback Analytics
by MarketTools, Inc.
November 24, 2009
- (Free Research) This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments.
(WHITE PAPER)
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Selecting an ERP Solution: A Guide
by Infor
November 2008
- (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
(WHITE PAPER)
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Infor - ERP VISUAL
by Infor
September 2008
- (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
(DEMO)
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Instantis Goes Green, Saves Green with Dell
by Dell, Inc. and Intel
August 2009
- (Free Research) Read this paper to find out how Instantis managed to accommodate rapid customer growth, deliver outstanding performance, ensure “five-nines” availability for customers around the globe, cut ongoing IT costs, and reduce the environmental footprint of data center operations through reduced energy consumption.
(CASE STUDY)
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Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture
by Dell and Microsoft
December 2008
- (Free Research) This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.
(WHITE PAPER)
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Deploying Oracle® Business Intelligence Enterprise Edition on Sun Systems
by Sun Microsystems, Inc.
November 2009
- (Free Research) This paper describes an enterprise deployment architecture for Oracle™ Business Intelligence Enterprise Edition using Sun servers running the Solaris™ Operating System and Sun™ Storage 7000 Unified Storage systems.
(WHITE PAPER)
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Help Desk Authority Professional Edition -
30 Day Free Trial!
by ScriptLogic Corporation
September 2009
- (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE)
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money
by Microsoft
October 2007
- (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
(CASE STUDY)
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Datasheet: QuickStart for the Sybase Analytic Appliance
by Sybase, Inc.
August 2008
- (Free Research) As the use of tactical and data mart solutions expands toward strategic and enterprise data warehouse use, Analytic Appliances offer customers a lower total cost of ownership, reduced maintenance and high performance to address business analytics on growing data volumes.
(DATA SHEET)
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CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs
by Pivotal CRM, a CDC Software solution
November 2009
- (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER)
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Software as a Service Dramatically Improves CRM Success
by Oracle Corporation
February 2008
- (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
(WHITE PAPER)
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49 Do's, Don'ts, and Customer Lessons for SAP Upgrades: Going beyond the SAP Upgrade Clichés
by Panaya, Inc.
November 2009
- (Free Research) In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell.
(WHITE PAPER)
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity
by Microsoft
March 2007
- (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
(WHITE PAPER)
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Dell Virtualization Advisor
by Dell, Inc. and Intel
September 2009
- (Free Research) This tool is designed as a guide for customers with a comfortable knowledge of virtualization and their server/storage environment. Simply enter in a few vital pieces of information and the Dell Virtualization Advisor will create a customized virtualization solution to match your needs.
(ASSESSMENT TOOL)
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Giving Service Companies a Fast Start
by SAP AG
March 2009
- (Free Research) Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
(WHITE PAPER)
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SAP Solutions for Small Businesses and Midsize Companies: Improve Efficiency, Grow Profitability
by SAP AG
October 2009
- (Free Research) This interactive guide presents an overview of several SAP business solutions specifically designed to help small businesses and midsize companies improve operational efficiency and grow profitability.
(EBOOK)
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Driving Operations through Better, Faster Decision Making
by SAP AG
October 2009
- (Free Research) Software can't tell you how to beat the competition, but it can determine which products and services have the greatest profit margin, who are the most productive employees, or how many pairs of socks customers buy when they purchase particular styles of shoes. Having accurate, timely data takes the guesswork out of the decision-making process.
(WHITE PAPER)
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Dell's SMART Approach to Workload Automation
by BMC Software, Inc
April 2009
- (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
(WHITE PAPER)
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Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience?
by IBM
September 2009
- (Free Research) This webcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.
(WEBCAST)
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Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience?
by IBM
October 2009
- (Free Research) This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.
(PRESENTATION TRANSCRIPT)
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Solaris ZFS File System Features and Enhancements in the Solaris Operating System for Enterprise Users
by Sun Microsystems, Inc.
November 2008
- (Free Research) Solaris ZFS file system helps companies take advantage of open storage platforms, enhance data services, and ease administration, as evidenced by many Sun customers worldwide.
(BOOK)
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Understanding the Business Benefits of an Open Source SOA Platform
by JBoss, a Division of Red Hat
June 2009
- (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.
(ANALYST REPORT)
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Maximizing Customer Value with Oracle Business Intelligence Applications
by Oracle Corporation
December 2007
- (Free Research) This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
(WHITE PAPER)
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Addressing the challenges of implementing a customer-centric strategy
by Infor CRM
December 2008
- (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER)
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Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast
by IBM
October 2009
- (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.
(PODCAST)
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