Internal Customer Service Surveys - Buyers' Guide Results for Internal Customer Service Surveys (Page 2)
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Cisco Continuous Data Protection for Files
by Cisco Systems, Inc.
March 25, 2009
- (Free Research) Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.
(WHITE PAPER)
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Driving Costs Out and Efficiency In with Enterprise Barcode and Radio-Frequency Identification (RFID) Label Management
by TAKE Supply Chain
October 14, 2009
- (Free Research) In this paper you will learn how TAKE Supply Chain has developed a scalable, rules-based barcode label and RFID print management platform that allows business users — not IT programmers — to effectively administer tagging output and compliance programs, which can increase efficiency while decreasing costs with RFID label management.
(WHITE PAPER)
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Managing the IT Infrastructure: Ensure Security and Improve Compliance
by Tripwire, Inc.
October 05, 2009
- (Free Research) Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures.
(WEBCAST)
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Service Delivery Innovation: Creating Client Value and Enhancing Profitability
by SAP AG
January 01, 2007
- (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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7 Essential Tips to Ensure Success with Requirements Management
by Jama Software
December 08, 2009
- (Free Research) A company’s overall success largely relies on the software team’s success. Organizations that embrace this concept experience less frustration, fewer errors, and faster planning and development cycles. Read this guide to learn about seven essential tips to help you be more successful with requirements management and software development.
(WHITE PAPER)
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IT's Role in the M&A Process
by SAP AG
October 18, 2008
- (Free Research) Read this paper to review the results of a survey that addressed IT's role in the M&A process and the blending and coherence of enterprise system data during M&A activity.
(WHITE PAPER)
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Enabling Organic Growth
by SAP AG
September 17, 2008
- (Free Research) Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it.
(WHITE PAPER)
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State of Green in the Data Center
by IBM
November 12, 2009
- (Free Research) This session describes the emerging and continually maturing state of green energy management world wide from not only a data center view but a view across the enterprise.
(WEBCAST)
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A Guide To Cloud Computing
by GlassHouse Technologies (UK) Ltd.
November 09, 2009
- (Free Research) While there has been much hype around cloud computing, it is critical for executive staff of competitive enterprises to understand and begin planning for internal cloud services. IT executives must own and drive enterprise-wide cloud computing strategies.
(WHITE PAPER)
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Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform
by Nimsoft, Inc.
November 01, 2009
- (Free Research) This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments.
(WEBCAST)
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Virtualization, Cloud Computing and the IT Service Catalog
by newScale, Inc.
October 29, 2009
- (Free Research) In this webcast, learn about an IT service catalog that will help you achieve virtualization benefits like cost savings and IT agility. Discover a new operating model that enables effective virtualization and cloud computing management. Learn how IT can become more cloud-like and explore how to pave the way for an internal cloud.
(WEBCAST)
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The Value Of A Comprehensive Integration Solution
by Sterling Commerce
March 11, 2009
- (Free Research) In November 2008, Sterling Commerce commissioned Forrester Consulting to investigate the value of a comprehensive integration solution (CIS) that encompasses the bulk of the enterprise’s integration needs. Forrester also conducted an online survey of key IT roles in selected geographical locations. This paper discusses the results of these studies.
(WHITE PAPER)
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Disaster Plan - New Technologies Put Fresh Wrinkles in Business-Continuity / Disaster-Recovery Planning
by CDW Corporation
September 08, 2009
- (Free Research) Business continuity/disaster recovery requires a holistic approach that includes storage, infrastructure, servers, applications, middleware and the network. If that weren't complicated enough, today's new technologies are testing traditional methods of backup and data protection. It's time to take another look at your BC/DR plan.
(WHITE PAPER)
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Critical Technologies for Compliance and Risk Management
by Siperian, Inc.
September 16, 2009
- (Free Research) Smart decision-makers are seeking technology investments -- such as Master Data Management -- to help establish good governance models that will help with regulatory compliance and lower their operational risk.
(WHITE PAPER)
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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives
by SAP AG
June 05, 2009
- (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
(WHITE PAPER)
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Building the Efficient Enterprise with Dell, Intel, and VMware vSphere 4
by Dell, Inc.
September 23, 2009
- (Free Research) With the emergence of standards-based architectures, virtualization, and ubiquitous high-speed connectivity, cloud computing technology is primed to form the basis for a new, highly efficient enterprise IT infrastructure. Read this paper to learn more.
(WHITE PAPER)
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Eight Questions to Ask When Considering an All-in-One Data Protection Solution
by i365, A Seagate Company
November 13, 2009
- (Free Research) Many administrators who oversee their organization’s backup and recovery are considering an all-in-one data protection (DP) solution. There are eight things to consider before you make your decision on which solution to purchase and this white paper explains them.
(WHITE PAPER)
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Notebook and Netbook Adoption in the Enterprise
by Dell, Inc. and Intel
October 02, 2009
- (Free Research) In this tech adoption profile commissioned by Dell and Intel, Forrester Consulting presents the results of a survey conducted with North American IT decision makers regarding enterprise adoption of notebooks, netbooks, and alternative computing models.
(ANALYST REPORT)
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Global Manufacturing Operations Management
by Apriso Corporation
September 2008
- (Free Research) This paper explains how a common platform can provide the basis for not only managing manufacturing operations, but also quality and inventory across global supplier networks.
(WHITE PAPER)
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Aberdeen Report: The Advanced Sourcing & Negotiation Benchmark Report
by SAP AG
January 2007
- (Free Research) Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey.
(BOOK)
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Gaining ERP Value: Structured Implementation at Industrial Good Maker Hunter Manufacturing
by SAP AG
January 2009
- (Free Research) Hunter Manufacturing is a good example of what a midsize company can accomplish with a disciplined approach to gaining ERP value, in concert with a vendor that has the functionality, technology and services to support the effort.
(CASE STUDY)
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Best Practices in Creating a Strategic Finance Function
by SAP AG
January 2009
- (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
(WHITE PAPER)
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A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations
by SAP AG
May 2008
- (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.
(WHITE PAPER)
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Doing Good: Business and the sustainability challenge: An Executive Summary focusing on North America
by SAP AG
December 2008
- (Free Research) Read this report on an EIU survey of 320 executives. Focusing on North America case studies and issues, the report reviews the growing importance of sustainability strategies and management and the challenges included.
(WHITE PAPER)
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