Internal Customer Service Surveys - Buyers' Guide Results for Internal Customer Service Surveys (Page 3)
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Vulnerability Assessments: Guidelines to Maximize Performance
by Lumension
October 24, 2007
- (Free Research) This white paper outlines the process for successfully integrating vulnerability scanning and remediation capabilities to ensure your organization maintains a secure environment while complying with internal and external security policies.
(WHITE PAPER)
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Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits
by Help/Systems
September 17, 2009
- (Free Research) Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
(WHITE PAPER)
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2009 Annual Study: U.S. Enterprise Encryption Trends
by PGP Corporation
September 17, 2009
- (Free Research) Check out this study, which analyzes survey results from 997 U.S. business and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
(ANALYST REPORT)
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How it is Used: Enterprise Open Source Data Integration
by Talend
February 10, 2009
- (Free Research) The results of the survey clearly show that open source data integration solutions are mature enough for mission-critical enterprise use in every arena.
(WHITE PAPER)
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Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions From SAP and Business Objects
by SAP BusinessObjects
June 19, 2009
- (Free Research) A recent worldwide survey listed business intelligence (BI) as CIOs' number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.
(WHITE PAPER)
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Databases at Risk: Current State of Database Security (Enterprise Strategy Group)
by Guardium
September 25, 2009
- (Free Research) This ESG Research Brief analyzes the current state of database security and categorizes databases as a “dangerous and growing security gap”. Read this brief which offers steps to improve database security across the enterprise.
(ANALYST BRIEF)
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Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts
by FTI Technology
November 17, 2009
- (Free Research) Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution.
(WHITE PAPER)
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Using an SRM Tool to Ground In-the-Cloud Storage
by Northern Parklife
August 25, 2009
- (Free Research) This paper addresses the challenges and drawbacks of in-the-cloud storage, addressing such issues as control, security, compliance, data availability, and overall management. It also shows how storage can work within a private or internal cloud framework.
(WHITE PAPER)
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Lean Scheduling and Execution
by SAP AG
May 01, 2007
- (Free Research) This benchmark study showcases the operational performance benefits manufacturers are currently enjoying due to the adoption of Lean scheduling and execution principles.
(ANALYST REPORT)
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Cost-Effective Data Leak Prevention Starts at the Source
by Oracle Corporation
August 01, 2009
- (Free Research) This IDC white paper presents the benefits to enterprises adopting a preemptive approach to IPC, the internal threats to business information, the impact of government regulations on the protection of data, and highlights how Oracle provides database security products that enterprises can leverage to protect themselves from costly data breaches.
(WHITE PAPER)
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Windows 7 Review Guide
by Global Knowledge
May 13, 2009
- (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER)
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Five Steps to Secure Internet Single Sign-On (SSO)
by Ping Identity Corporation
June 05, 2009
- (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER)
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2009 Annual Study: France Enterprise Encryption Trends
by PGP Corporation
September 09, 2009
- (Free Research) Read this paper to learn the results of a study that analyzes survey results from 414 France-based businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
(ANALYST REPORT)
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Addressing "The Unlucky Seven" - Security and Compliance Issues That Matter Most to the Mid-Market Organization
by ArcSight, Inc.
May 19, 2009
- (Free Research) This webinar will go through the most critical challenges faced by mid-market companies, and illustrate how collecting and analyzing event data across the enterprise can address those challenges in the context of budget and staff constraints.
(WEBCAST)
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Bloor white paper: The Importance of an Information Strategy
by IBM
December 11, 2008
- (Free Research) In this paper we will discuss what an Information Strategy is, why it is important, and what it takes to build one. We will also consider IBM's Information Agenda, that company's approach to assisting in the development of an Information Strategy.
(WHITE PAPER)
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GRC and IT: Frameworks, Controls and Implementations Virtual Tradeshow
by SearchCompliance.com
November 03, 2009
- (Free Research) Presented by SearchCompliance.com and ISACA, the GRC and IT Virtual Seminar will provide you with everything needed to create and optimize GRC strategies and unique perspectives on the future of risk management. Register to access this virtual event on demand.
(VIRTUAL TRADE SHOW)
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Reducing the Cost of Achieving PCI Compliance with Lumension® Compliance and IT Risk Management
by Lumension
October 06, 2009
- (Free Research) This whitepaper will examine PCI DSS and explain how Lumension® Compliance and IT Risk Management can help organizations reduce the cost of addressing compliance.
(WHITE PAPER)
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Ensuring Reliable Inbound Supply Integration
by Sterling Commerce
September 01, 2009
- (Free Research) This white paper will enumerate the critical business challenges, as well as specific opportunities and benefits of working aggressively to achieve inbound supply integration.
(WHITE PAPER)
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MessageStats Version 6.5.1 - Exchange Server Reporting and Analysis
by ScriptLogic Corporation
April 10, 2009
- (Free Research) MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements.
(TRIAL SOFTWARE)
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Oracle Database 11g: Cost-Effective Solutions for Security and Compliance
by Oracle Corporation
June 01, 2009
- (Free Research) The increasingly sophisticated nature of information theft, and the continued emergence of new data privacy protection regulations worldwide, requires strong data security. Effective information security starts by protecting data at the source - the databases in which it resides. Read on to learn more.
(WHITE PAPER)
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Zen and the Art of the Balanced Scorecard
by Oracle Corporation
December 01, 2008
- (Free Research) Today the use of balanced scorecards for performance management has become a hallmark of a well-run company. This paper will provide guiding principles to help your company's overall performance.
(WHITE PAPER)
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Implementing an Effective Data Loss Prevention Solution for Your Network
by IBM
July 25, 2009
- (Free Research) Read this paper for a thorough examination of data loss prevention and for a step-by-step guide for implementing an effective DLP solution in your organization.
(WHITE PAPER)
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Let Customer Feedback Do the Driving
by SPSS Inc. Worldwide Headquarters
May 31, 2007
- (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
(WHITE PAPER)
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Enterprise Data Services in SOA using ODI Suite
by Oracle Corporation
February 01, 2009
- (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.
(WHITE PAPER)
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A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell
by MarketTools, Inc.
August 19, 2009
- (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.
(CASE STUDY)
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