Quality Assurance Human Services - Buyers' Guide Results for Quality Assurance Human Services (Page 3)
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Reinsurance Company Improves Data Quality, Enhances Profitability with DataFlux
by DataFlux Corporation
January 14, 2009
- (Free Research) DataFlux dfPower Studio combines several tools to help standardize incoming data and assist companies in building business rules into their system.
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The ROI of Data Governance: A Revenue Generation Perspective
by DataFlux Corporation
June 2008
- (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.
(WHITE PAPER)
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Performance Under Pressure: The State of Enterprise Web Application Quality and Availability
by Oracle Corporation
July 2009
- (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.
(WHITE PAPER)
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Pandemic Preparedness: Ensuring Enterprise Business Continuity
by RSA, The Security Division of EMC
December 2009
- (Free Research) This videocast offers an overview of pandemic threats, a summary of leading preparedness practices, and how the work done to prepare for H1N1 will offer value in your organization for many years to come.
(VIDEO)
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Best Practices in Extending Enterprise Resource Planning (ERP): A Buyer's Guide to ERP versus Best of Breed Decisions
by SAP AG
September 2008
- (Free Research) Extending ERP is the focus of this document, which encompasses utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or "Best of Breed" solutions.
(WHITE PAPER)
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Legacy Tools: Not Built for Today's Helpdesk
by LogMeIn, Inc.
September 2009
- (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER)
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Top 10 Reasons Customers Choose SAP for Business Transformation
by SAP AG
January 2006
- (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
(WHITE PAPER)
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The Financial Close: Optimizing Performance and Driving Financial Excellence
by SAP AG
June 2009
- (Free Research) The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls
(WHITE PAPER)
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Service Delivery Innovation: Creating Client Value and Enhancing Profitability
by SAP AG
January 2007
- (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.
(WHITE PAPER)
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Platform-as-a-Service Private Cloud with Oracle Fusion Middleware
by Oracle Corporation
October 2009
- (Free Research) Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing.
(WHITE PAPER)
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Application Complexity Spurs Growth in Performance Validation Market
by Hewlett-Packard Company
March 2009
- (Free Research) SOA, governance and application development are paramount to the growing application performance validation market. Read this white paper and learn how performance validation solutions evolved from application load testing to currently include enterprise load testing and application performance lifecycle management.
(ANALYST BRIEF)
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Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence
by myDIALS Inc.
November 2009
- (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
(WHITE PAPER)
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Achieving Service Excellence Across The Enterprise
by Numara Software
February 2009
- (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER)
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BMC Service Automation: The next step in the evolution of Business Service Management
by BMC Software, Inc
November 2009
- (Free Research) As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution.
(ANALYST BRIEF)
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The 10 Worst Practices for Technical Support and How to Overcome Them
by NTR Global
October 2009
- (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER)
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Geek-Speak Glossary: A Manager's Guide to IT Terminology
by Global Knowledge
March 2007
- (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.
(WHITE PAPER)
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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors
by Advent Software, Inc
January 2006
- (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER)
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How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase
by IQMS
December 2008
- (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.
(WHITE PAPER)
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10 Hot Skills for 2009
by Global Knowledge
May 2009
- (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
(WHITE PAPER)
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Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies
by Oracle Corporation
May 2009
- (Free Research) This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
(WHITE PAPER)
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Enterprise Information Management
by SAP AG
June 2009
- (Free Research) EIM is the effort and practice of reaching across all data and application silos embedded in the organization's operating infrastructure; then binding those repositories together into one effective information management environment. This white paper will discuss metadata management, master data management, data quality, and data migration...
(WHITE PAPER)
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The Key to Optimizing VoIP Deployments
by Blue Coat
December 2008
- (Free Research) To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible.
(DATA SHEET)
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Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives
by SAP BusinessObjects
June 2009
- (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER)
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Leveraging a Maturity Model to Achieve “Proactive Compliance”
by Symantec Corporation
August 2009
- (Free Research) Read this paper to learn about a new approach to compliance that seeks to move beyond the short-term goal of passing an audit and to incorporate compliance into an organization's operations in a more proactive sense utilizing the Capability Maturity Model.
(WHITE PAPER)
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Giving Service Companies a Fast Start
by SAP AG
March 2009
- (Free Research) Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
(WHITE PAPER)
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