10 Rules Of Excellent Customer Service;msg332133 - Buyers' Guide Results for 10 Rules Of Excellent Customer Service;msg332133
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity
by Microsoft
March 01, 2007
- (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
(WHITE PAPER)
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Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures
by VM6 Software
October 27, 2009
- (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
(WHITE PAPER)
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Tactical Data Quality Projects Deliver Quick ROI
by DataFlux Corporation
October 21, 2009
- (Free Research) This expert podcast offers advice for deploying and completing tactical data quality projects from Forrester's Rob Karel.
(PODCAST)
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Business Rules with JBoss: Value Overview and High-level Technology Summary
by JBoss, a Division of Red Hat
July 17, 2009
- (Free Research) In this webinar you will learn about the features, capabilities, and value offered by JBoss Enterprise Middleware in the management of business rules. We'll introduce business rules management concepts and value, explore use cases, and dive deeper into the JBoss Enterprise business rules management technology.
(WEBCAST)
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Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models
by SPSS Inc. Worldwide Headquarters
March 05, 2009
- (Free Research) Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.
(WEBCAST)
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Driving Costs Out and Efficiency In with Enterprise Barcode and Radio-Frequency Identification (RFID) Label Management
by TAKE Supply Chain
October 14, 2009
- (Free Research) In this paper you will learn how TAKE Supply Chain has developed a scalable, rules-based barcode label and RFID print management platform that allows business users — not IT programmers — to effectively administer tagging output and compliance programs, which can increase efficiency while decreasing costs with RFID label management.
(WHITE PAPER)
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Executive Brief: The Rules of the Road to Manufacturing Operational Excellence
by Apriso Corporation
April 24, 2009
- (Free Research) Read this brief to learn the "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions. Each of these "rules" can be accomplished with the implementation of an IT system for manufacturing operations excellence, also known as a Manufacturing Operations Management (MOM) system.
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Reinsurance Company Improves Data Quality, Enhances Profitability with DataFlux
by DataFlux Corporation
January 14, 2009
- (Free Research) DataFlux dfPower Studio combines several tools to help standardize incoming data and assist companies in building business rules into their system.
(CASE STUDY)
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Achieving Sustained Growth through Operational Excellence
by SAP AG
June 02, 2009
- (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
(WHITE PAPER)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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Sustained Growth Through Operational Excellence
by SAP America Inc
June 02, 2009
- (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Butler Group Technology Audit for Blaze Advisor 6.5
by FICO
October 01, 2008
- (Free Research) Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository.
(ANALYST REPORT)
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The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success
by Breach Security
June 08, 2009
- (Free Research) This resource provides IT security professionals with the information needed to understand PCI compliance and specifically, one of the standard's latest requirements, 6.6. In addition, the paper offer tips for successful PCI 6.6 compliance and highlights compliance successes from real-world companies.
(WHITE PAPER)
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Sun and Pentaho: Achieving enterprise business intelligence success with integrated, open, enterprise-class solutions
by Sun Microsystems, Inc.
October 09, 2009
- (Free Research) Together, Sun and Pentaho provide integrated hardware, software, and services solutions for data warehousing and BI that provide full functionality, robust enterprise-class performance and scalability, and significantly reduced acquisition and ownership costs compared to proprietary hardware and software solutions.
(PRODUCT OVERVIEW)
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6 Steps to Improving Manufacturing Performance:
by Apriso Corporation
April 09, 2009
- (Free Research) This executive brief presents the six "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions in the manufacturing industry.
(WHITE PAPER)
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Blaze Advisor 6.6 Trial Download
by FICO
June 15, 2009
- (Free Research) FICO™ Blaze Advisor® is the world's leading business rules management system, maximizing control over high volume operational decisions.
(TRIAL SOFTWARE)
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The E-Discovery “How-To” Guide: Practical Recommendations for Streamlining Corporate E-Discovery
by Clearwell Systems
October 01, 2008
- (Free Research) This paper breaks down the e-discovery process into phases, discusses best practices and relevant technologies for each phase, and provides a matrix to guide an e-discovery team’s decision making process.
(WHITE PAPER)
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Sustaining Sarbanes-Oxley Compliance: Best Practices to Mitigate Risk, Automate Compliance, and Reduce Costs
by Tripwire, Inc.
January 08, 2008
- (Free Research) To successfully sustain compliance, organizations must implement best practices to ensure IT systems not only achieve a known and trusted state but they also maintain that state. Check out this white paper to learn how Tripwire solutions enable organizations to achieve and sustain SOX compliance.
(WHITE PAPER)
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Adoption of Mobile Devices in the Workplace: Striking the Right Balance
by Lumension
March 11, 2009
- (Free Research) Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation.
(VIDEO)
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The Value of Good Database Development Software: Expert Evaluation of SQL Developer and Toad Development Suite
by Quest Software
November 16, 2009
- (Free Research) In this technical brief, John Weathington, President and CEO of Excellent Management Systems, Inc.,explores Toad® Development Suite and Oracle's SQL Developer. He provides an honest look at both solutions, and helps you see how a simple side-by-side comparison isn't enough when choosing the right tool.
(WHITE PAPER)
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Dell's SMART Approach to Workload Automation
by BMC Software, Inc
April 17, 2009
- (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
(WHITE PAPER)
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When Good Applications Go Bad: Adding Application Control to your Toolbox
by Fortinet, Inc. / Alternative Technology Group of Arrow ECS
September 14, 2009
- (Free Research) Application security threats have evolved in the last two years. The delivery method has changed and is now primarily Web-based. This makes unsuspecting users the prime target for hackers. Listen to this podcast to discover why now is the time to take advantage of your customers’ demand for robust application security.
(PODCAST)
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Empowering the Mobile Enterprise
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
(WHITE PAPER)
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5 Rules of Effective Negotiating
by Global Knowledge
May 01, 2009
- (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
(WHITE PAPER)
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