Achieving Customer Service And Web-Based Help Desk - Buyers' Guide Results for Achieving Customer Service And Web-Based Help Desk
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Results for keyword: Achieving Customer Service And Web-Based Help Desk
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ALL RESULTS
SOFTWARE
SERVICES AND RESELLERS
HARDWARE
TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by: TechExcel, Inc..
Captaris® Alchemy®: Document Management Software
by: Captaris.
Compliance Manager - CAPA and Adverse Event Management and Reporting System
by: Extraview Corporation.
Topics related to your search:
Business Process Management (BPM)
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Customer Service (General)
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Help Desk and Call Management
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Workflow Automation
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Change and Configuration Management
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Defect Tracking
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On-line Customer Support
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Issue Tracking and Management
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Project Management Solutions
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Manufacturing Solutions (Integrated)
IT HelpDesk Solution
by Extraview Corporation (
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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ExtraView Enterprise - Business Process Management Software
by Extraview Corporation (
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ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.
(ASP & SOFTWARE PRODUCT)
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Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences
by Extraview Corporation (
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For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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Astea Alliance - Service Lifecycle Management
by Astea International Inc. (
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
(SOFTWARE PRODUCT)
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Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses
by Sage Software Inc. (
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Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.
(ASP & SOFTWARE PRODUCT)
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newScale Solutions Overview - newScale FrontOffice Suite™
by newScale (
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The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment.
(SOFTWARE PRODUCT)
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ExtraView IT HelpDesk
by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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OnDemand Professional - Documentation, Training, and Support for Rollouts
by OnDemand Software (
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OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.
(SOFTWARE PRODUCT)
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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises
by ABS Associates Inc.
Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.
(SERVICE)
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Customer Support Solution
by Extraview Corporation (
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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ExtraView Enterprise
by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
(ASP & SOFTWARE PRODUCT)
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Defect Tracker
by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution
by TechExcel, Inc. (
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TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.
(SOFTWARE PRODUCT)
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Aldon Community Manager - Requirements Management & Incident
by Aldon.
Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.
(SOFTWARE PRODUCT)
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TrenStarAM Asset Visibility, Management and Tracking
by TrenStar (
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TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.
(SOFTWARE PRODUCT)
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Fiserv Advanced Billing -- Java-Based Insurance Billing
by Fiserv Insurance Solutions.
Fiserv Advanced Billing allows you to define parameters so the system meets your needs, Set payment plans by account types, Personal / Commercial, states, and maximum policy term.
(SOFTWARE PRODUCT)
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Remote Support Service
by Citrix Online-GotoAssist
GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.
(ASP)
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ShopVue - Shop Floor Execution (SFX)
by CASCO
Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.
(SOFTWARE PRODUCT)
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Dispatch Direct: Service Call Dispatching
by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
(SOFTWARE PRODUCT)
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Akamai Application Performance Services for the Manufacturing Industry
by Akamai Technologies (
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Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.
(SERVICE)
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EasySpooler
by ROC Software
ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file.
(SOFTWARE PRODUCT)
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Policy STAR® -- Web-Based P&C Policy Administration
by Fiserv Insurance Solutions.
Policy STAR is a policy insurance administration solution that helps improve customer satisfaction and operational efficiency.
(SOFTWARE PRODUCT)
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Configure One's Concept™ Product Configurator
by Configure One.
Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.
(ASP & SOFTWARE PRODUCT)
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ServiceCEO Enterprise--Multi-site Service Organization Management
by Insight Direct (
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
(SOFTWARE PRODUCT)
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Compliance Manager - CAPA and Adverse Event Management and Reporting System
by Extraview Corporation (
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Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.
(ASP & SOFTWARE PRODUCT)
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