CRM Case Examples Case Study - Buyers' Guide Results for CRM Case Examples Case Study
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Results for keyword: CRM Case Examples Case Study
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ALL RESULTS
SOFTWARE
SERVICES AND RESELLERS
HARDWARE
Parature's Online Customer Service Software & Solutions
by: Parature Inc..
TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by: TechExcel, Inc..
Captaris® Alchemy®: Document Management Software
by: Captaris.
Topics related to your search:
Customer Service (General)
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On-line Customer Support
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Workflow Automation
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Help Desk and Call Management
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Business Process Management (BPM)
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Call Center Management
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Defect Tracking
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Testing and Analysis
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Databases
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Customer Relationship Management (CRM)
Customer Support Solution
by Extraview Corporation (
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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Bug Tracker Solution - Comprehensive Bug Tracking and Change Management
by Extraview Corporation (
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As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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ISYS: Desktop Search Engine - Enterprise Search Tool
by ISYS Search
ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.
(SOFTWARE PRODUCT)
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Optim™ Data Privacy Solution
by IBM.
The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.
(SOFTWARE PRODUCT)
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ePowerCenter - Customer Relationship Management and Interaction Solution
by Astute Solutions (
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ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.
(ASP & SOFTWARE PRODUCT)
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Customer Support solution
by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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IT HelpDesk Solution
by Extraview Corporation (
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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ExtraView Bug Tracker
by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
(ASP & SOFTWARE PRODUCT)
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TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by TechExcel, Inc. (
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CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.
(SOFTWARE PRODUCT)
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On-Demand Support Software
by Parature Inc.
Parature eTicket enables your customers to submit support tickets through your customer service or help desk websites, and enables your support team to track, route and manage customer tickets. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.
(ASP)
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FirePass SSL VPN Controllers for Secure Remote Access
by F5 Networks (
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FirePass SSL VPN controllers provide secure access to corporate applications and data using a standard Web browser. FirePass 4100 or 4300 units can be clustered to support large-scale deployments. For high-performance, large-scale clustering, customers can leverage integration with F5's BIG-IP products by offloading SSL termination to BIG-IP.
(HARDWARE PRODUCT)
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Advanced Professional Services Automation / Project Portfolio Management
by Unanet Technologies (
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Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.
(ASP & SOFTWARE PRODUCT)
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Cisco Unified CRM Connector 3.0.
by Cisco Systems, Inc
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
(SOFTWARE PRODUCT)
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ForensiT User Profile Wizard: Domain Migration Tool Saves Time & Money
by ForensiT Limited (
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User Profile Wizard is a workstation migration tool that joins your machine to a domain, & shares your original user profile with your new domain logon so that you can use all your existing data, & keep the same settings that you always had. With User Profile Wizard, you can build a scalable, enterprise solution to migrate thousands of workstations
(SOFTWARE PRODUCT)
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ExtraView IT HelpDesk
by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution
by TechExcel, Inc. (
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)
TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.
(SOFTWARE PRODUCT)
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DevTrack 6.2 – Enterprise Project and Defect Tracking Software
by TechExcel, Inc. (
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DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, teams, and even customers. DevTrack also provides powerful workflow and process automation, robust searching and reporting, and comprehensive point-and-click customization.
(SOFTWARE PRODUCT)
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RealDialog - Knowledge Management, Web Self-Service and Search Solution
by Astute Solutions (
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RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.
(ASP & SOFTWARE PRODUCT)
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Optim Data Growth Solution for Oracle's PeopleSoft Enterprise
by IBM.
IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.
(SOFTWARE PRODUCT)
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Data Center Waterless Fire Suppression System – Asset Protection
by Peripheral Manufacturing Inc.
Aero-K® - Waterless,Fast, Safe and Reliable potassium based aerosol Fire Suppression Systems that extinguishes fire in seconds, is environmentally friendly and protects electronic equipment, media and personnel.
(HARDWARE PRODUCT)
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Optim™ Data Growth Solution for Oracle's Siebel® CRM
by IBM.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
(SOFTWARE PRODUCT)
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Optim Data Growth Solution for Oracle E-Business Suite
by IBM.
Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.
(SOFTWARE PRODUCT)
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Thinstall: Virtual Operating System (VOS)
by CreekPointe (
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Thinstall is an Application Virtualization Platform that enables complex software to be delivered as self-contained EXE files which can run instantly with zero installation from any data source. The core of Thinstall VS is the Virtual Operating System, a small light-weight component which is embedded with each “Thinstalled” application.
(SERVICE)
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Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses
by Sage Software Inc. (
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Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.
(ASP & SOFTWARE PRODUCT)
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Recovery Manager for Active Directory
by Quest Software, Inc
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
(ASP & SOFTWARE PRODUCT)
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