Call Center Utilization Industry Standard - Buyers' Guide Results for Call Center Utilization Industry Standard
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Results for keyword: Call Center Utilization Industry Standard
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ALL RESULTS
SOFTWARE
SERVICES AND RESELLERS
HARDWARE
Parature's Online Customer Service Software & Solutions
by: Parature Inc..
TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by: TechExcel, Inc..
Customer Support Solution
by: Extraview Corporation.
Topics related to your search:
Customer Service (General)
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Call Center Management
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Service Organization Management
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Help Desk and Call Management
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Project Management Solutions
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Supply Chain Management
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Professional Services Automation
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On-line Customer Support
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Customer Relationship Management (CRM)
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Field Service Management
ERP for Service Organizations
by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
(SOFTWARE PRODUCT)
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Astea Alliance Service Management Suite
by Astea International Inc. (
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
(SOFTWARE PRODUCT)
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ShopVue - Paperless Dispatch with Graphical Sequencer
by CASCO
Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.
(SOFTWARE PRODUCT)
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Steel Enterprise Management Systems - ERP for Metals Industry
by STEELMAN Software Solutions Inc (
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STEELMAN - SEMS is designed specifically for the metal industry. Metal processors have many unique issues that generic ERP packages will not solve. SEMS delivers terminologies, screens, and workflows that your staff can readily relate to and productively use with minimal training. SEMS can scale from 20 to over 1000 users and any metal type.
(ASP & SOFTWARE PRODUCT)
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IFS Applications - Supply Chain Management
by IFS
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
(SOFTWARE PRODUCT)
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ShopVue - Shop Floor Execution (SFX)
by CASCO
Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.
(SOFTWARE PRODUCT)
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management
by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
(SOFTWARE PRODUCT)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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ModusLink: Manage and Perform End-to-End Supply Chain Processes
by ModusLink (
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We partner with you to manage and perform end-to-end supply chain processes including demand and inventory planning for materials procurement, manufacturing, assembly, packaging, and delivery of products to your customers.
(SERVICE)
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Syberworks Learning Management System Product Suite
by SyberWorks, Inc.
This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
(ASP & SOFTWARE PRODUCT)
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Customer Support solution
by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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Advanced Professional Services Automation / Project Portfolio Management
by Unanet Technologies (
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Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.
(ASP & SOFTWARE PRODUCT)
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OASIS Property and Casualty; Claims Processing System
by Delphi Technology, Inc. (
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OASIS P&C is a component-based, fully integrated insurance processing system, that supports full-service property and casualty insurance companies; third party claims administrators; and self-insured entities competing in today's vigorous markets.
(ASP & SOFTWARE PRODUCT)
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OASIS Workers Comp; Claims, Policy, and Financial Management
by Delphi Technology, Inc. (
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OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.
(ASP & SOFTWARE PRODUCT)
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OASIS Professional Liability; Claims, Policy, and Financial Management
by Delphi Technology, Inc. (
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OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.
(ASP & SOFTWARE PRODUCT)
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IRMS Warehouse Management System Suite (SCM)
by Integrated Warehouse Solutions.
The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.
(SOFTWARE PRODUCT)
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Customer Support Solution
by Extraview Corporation (
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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Defect Tracker
by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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M1 - ERP Software for the Small to Medium Manufacturer
by Bowen & Groves (
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M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
(SOFTWARE PRODUCT)
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ExtraView IT HelpDesk
by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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Astea Alliance - Service Lifecycle Management
by Astea International Inc. (
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
(SOFTWARE PRODUCT)
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Cameleon Commerce Suite - E-commerce and Configurator Software
by Access Commerce
Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.
(ASP & SOFTWARE PRODUCT)
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OnePlan Production Scheduler: Update Schedules to Match Speed of Business
by CDC Software - Ross Enterprise (
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OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility & collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business.
(ASP)
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Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses
by Sage Software Inc. (
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Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.
(ASP & SOFTWARE PRODUCT)
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BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP
by F5 Networks (
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BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.
(HARDWARE PRODUCT)
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