Company S Using Live Collaboration For Customer Service - Buyers' Guide Results for Company S Using Live Collaboration For Customer Service
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Results for keyword: Company S Using Live Collaboration For Customer Service
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SOFTWARE
SERVICES AND RESELLERS
HARDWARE
ExtraView Enterprise - Business Process Management Software
by: Extraview Corporation.
ERP for Service Organizations
by: Epicor Software Corporation..
DevTrack 6.2 – Enterprise Project and Defect Tracking Software
by: TechExcel, Inc..
Topics related to your search:
Project Management Solutions
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Issue Tracking and Management
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Service Organization Management
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Professional Services Automation
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Defect Tracking
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Application Lifecycle Management(ALM)
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Business Process Management (BPM)
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Customer Service (General)
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Revenue and Pricing Management
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Enterprise Resource Planning (ERP)
Dialogue Live
by Exstream Software.
Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.
(SOFTWARE PRODUCT)
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Advanced Professional Services Automation / Project Portfolio Management
by Unanet Technologies (
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Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.
(ASP & SOFTWARE PRODUCT)
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IFS Enterprise Asset Management - EAM / CMMS
by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
(SOFTWARE PRODUCT)
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Astea Alliance Service Management Suite
by Astea International Inc. (
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
(SOFTWARE PRODUCT)
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Remote Support Service
by Citrix Online-GotoAssist
GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.
(ASP)
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IFS Applications - Supply Chain Management
by IFS
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
(SOFTWARE PRODUCT)
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ERP for Service Organizations
by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
(SOFTWARE PRODUCT)
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IRMS Warehouse Management System Suite (SCM)
by Integrated Warehouse Solutions.
The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.
(SOFTWARE PRODUCT)
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IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing
by IFS
IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.
(SOFTWARE PRODUCT)
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Dialogue
by Exstream Software.
Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.
(SOFTWARE PRODUCT)
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Advanced Technology that Delivers more Business at Less Cost
by Realtime Solutions Group
Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.
(SOFTWARE PRODUCT)
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ServicePower - Strengthening the Service Chain
by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
(ASP & SOFTWARE PRODUCT)
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Akamai Digital Asset Solutions for the Media and Entertainment Industry
by Akamai Technologies (
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If you provide anytime-anywhere online media, you have to overcome irregular traffic, large file sizes, and unpredictable Internet conditions to deliver your media assets quickly and effectively. Akamai Digital Asset Solutions help companies such as CBS, Viacom, Sony Computer Entertainment, and Starz Entertainment Group overcome these challenges.
(SERVICE)
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PRO Financial Solutions for Insurance Companies
by Fiserv Insurance Solutions.
PRO Financial solutions serve as the foundation of the Fiserv Insurance division’s Financial Management and Compliance suite, which encompasses eleven integrated solutions that promote a unified technical environment.
(SOFTWARE PRODUCT)
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management
by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
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DevPlan - Project Planning for Application and Product Development
by TechExcel, Inc. (
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DevPlan is designed exclusively for Application Lifecycle Management and unites project tracking and issue management, providing managers a much clearer status view. Gain complete control over all development projects from design planning to implementation & increase team efficiency & collaboration.
(SOFTWARE PRODUCT)
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Streaming Perspective: Hosted Streaming Quality Measurement
by Keynote Systems
Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.
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ShopVue - Paperless Dispatch with Graphical Sequencer
by CASCO
Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.
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ExtraView Enterprise - Business Process Management Software
by Extraview Corporation (
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ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.
(ASP & SOFTWARE PRODUCT)
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M1 - ERP Software for the Small to Medium Manufacturer
by Bowen & Groves (
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M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
(SOFTWARE PRODUCT)
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Astea Alliance - Service Lifecycle Management
by Astea International Inc. (
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
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Parature's Online Customer Service Software & Solutions
by Parature Inc.
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.
(ASP)
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Astea Alliance Application Extensions
by Astea International Inc. (
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
(SOFTWARE PRODUCT)
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ExtraView Enterprise
by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
(ASP & SOFTWARE PRODUCT)
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Agile Software Lifecycle Management on Demand
by Rally Software Development Corp.
From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.
(SOFTWARE PRODUCT)
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