Customer Service Research Statistics - Buyers' Guide Results for Customer Service Research Statistics
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Results for keyword: Customer Service Research Statistics
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SOFTWARE
SERVICES AND RESELLERS
HARDWARE
Parature's Online Customer Service Software & Solutions
by: Parature Inc..
TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by: TechExcel, Inc..
Customer Support Solution
by: Extraview Corporation.
Topics related to your search:
Customer Service (General)
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On-line Customer Support
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Help Desk and Call Management
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Service Organization Management
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Customer Relationship Management (CRM)
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Call Center Management
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Customer Information Management/ Customer Databases
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Workflow Automation
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Business Process Management (BPM)
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Problem Ticket Management
Streaming Perspective: Hosted Streaming Quality Measurement
by Keynote Systems
Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.
(SOFTWARE PRODUCT)
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Remote Support Service
by Citrix Online-GotoAssist
GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.
(ASP)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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Mail Attender® for Exchange - Mailbox, PST and Public Folder Management
by Sherpa Software (
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Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download
(SOFTWARE PRODUCT)
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ImagEntry
by Viking Software Solutions.
ImagEntry allows rapid and accurate keying from images of forms. ImagEntry is typically used for indexing images and lifting data from images such as medical claims and credit applications.
(SOFTWARE PRODUCT)
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Visiprise Quality Management Solution
by Visiprise
Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors.
(SOFTWARE PRODUCT)
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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises
by ABS Associates Inc.
Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.
(SERVICE)
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IFS for the Energy & Utilities Industry – ERP for Asset-Intensive Utilities
by IFS
Functionally rich and totally integrated our suite of industry solutions provide users with the opportunity to run their business more efficiently and to maximize their profit generating potential.
(SOFTWARE PRODUCT)
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Compliance Manager - CAPA and Adverse Event Management and Reporting System
by Extraview Corporation (
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Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.
(ASP & SOFTWARE PRODUCT)
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ServicePower - Strengthening the Service Chain
by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
(ASP & SOFTWARE PRODUCT)
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Mail Attender® for Lotus Notes - Archiving and Email Management
by Sherpa Software (
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Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.
(SOFTWARE PRODUCT)
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Astea Alliance Service Management Suite
by Astea International Inc. (
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
(SOFTWARE PRODUCT)
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Customer Support Solution
by Extraview Corporation (
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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IT HelpDesk Solution
by Extraview Corporation (
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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Astea Alliance - Service Lifecycle Management
by Astea International Inc. (
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
(SOFTWARE PRODUCT)
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ServiceCEO Enterprise--Multi-site Service Organization Management
by Insight Direct (
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
(SOFTWARE PRODUCT)
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ExtraView IT HelpDesk
by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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Customer Support solution
by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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ExtraView's Compliance Manager
by Extraview Corporation.
ExtraView's Compliance Manager is a web-based system that features unprecedented flexibility and ease of use. Used by the world's largest medical device and pharmaceutical companies, ExtraView is the foundation for global capture, analysis.
(ASP & SOFTWARE PRODUCT)
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Dispatch Direct: Service Call Dispatching
by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
(SOFTWARE PRODUCT)
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Communications Supply Chain Solutions Suite
by ModusLink (
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ModusLink executes comprehensive supply chain solutions and services for the Communications industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized the its best practices into customized options offered as part of a complete Communications Solutions Suite of services.
(SERVICE)
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management
by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
(SOFTWARE PRODUCT)
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ROC Rhapsody™
by ROC Software
ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management.
(SOFTWARE PRODUCT)
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HelpConnection.NET - .NET Help Desk Solution
by Expinion.net
The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.
(SOFTWARE PRODUCT)
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ShopVue - Paperless Dispatch with Graphical Sequencer
by CASCO
Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.
(SOFTWARE PRODUCT)
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