Cyber Customer Service Agents - Buyers' Guide Results for Cyber Customer Service Agents
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Results for keyword: Cyber Customer Service Agents
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SOFTWARE
SERVICES AND RESELLERS
HARDWARE
Parature's Online Customer Service Software & Solutions
by: Parature Inc..
TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by: TechExcel, Inc..
Customer Support Solution
by: Extraview Corporation.
Topics related to your search:
Customer Service (General)
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On-line Customer Support
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Help Desk and Call Management
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Call Center Management
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Insurance (Integrated)
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Customer Relationship Management (CRM)
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Policy Administration
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Field Service Management
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Customer Information Management/ Customer Databases
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Property and Casualty Company Systems
Alliance PocketPC - Impact Field Productivity
by Astea International Inc. (
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Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
(SOFTWARE PRODUCT)
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Dialogue Live
by Exstream Software.
Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.
(SOFTWARE PRODUCT)
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Streaming Perspective: Hosted Streaming Quality Measurement
by Keynote Systems
Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.
(SOFTWARE PRODUCT)
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ePowerCenter - Customer Relationship Management and Interaction Solution
by Astute Solutions (
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ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.
(ASP & SOFTWARE PRODUCT)
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RealDialog - Knowledge Management, Web Self-Service and Search Solution
by Astute Solutions (
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RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.
(ASP & SOFTWARE PRODUCT)
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Astea Alliance Application Extensions
by Astea International Inc. (
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
(SOFTWARE PRODUCT)
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Strong Multi-Factor Authentication & User Account Control
by iovation, Inc.
Iovation’s AccessManager allows online businesses to exceed internal and regulatory online security requirements. Its identification and reputation management identify Internet-enabled devices while protecting the identity and privacy of the customer.
(ASP)
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iovation ReputationManager™ - Online Fraud & Abuse Management
by iovation, Inc.
Iovation’s ReputationManager is solution that combines device identification and reputation management to protect online businesses against fraud and abuse. ReputationManager exposes cybercriminals and abusers so they can no longer hide.
(ASP)
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Data Center Waterless Fire Suppression System – Asset Protection
by Peripheral Manufacturing Inc.
Aero-K® - Waterless,Fast, Safe and Reliable potassium based aerosol Fire Suppression Systems that extinguishes fire in seconds, is environmentally friendly and protects electronic equipment, media and personnel.
(HARDWARE PRODUCT)
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Transaction Perspective: Online Business Transaction Performance
by Keynote Systems
Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day.
(SOFTWARE PRODUCT)
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Optim™ Data Growth Solution for Oracle's Siebel® CRM
by IBM.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
(SOFTWARE PRODUCT)
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BE 12 Trialware
by Symantec Corporation.
Symantec Backup ExecTM 12 for Windows Servers is the gold standard in Windows data protection, providing proven, efficient, certified disk-to-disk-to-tape backup and recovery for Windows-based environments.
(SOFTWARE PRODUCT)
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NetAcuity IP Intelligence Technology
by Digital Element.
NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.
(SOFTWARE PRODUCT)
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Akamai Dynamic Site Solution for the Hotel and Travel Industry
by Akamai Technologies (
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Akamai Dynamic Site Solutions offer the Hotel and Travel Industry a full product line for their Websites ensuring that today's new dynamically-rendered content is delivered with the highest levels of performance and reliability for even the most personalized online transactions.
(SERVICE)
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Application Perspective: Online Business Application Performance
by Keynote Systems
Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.
(SOFTWARE PRODUCT)
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Mail Attender® for Lotus Notes - Archiving and Email Management
by Sherpa Software (
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Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.
(SOFTWARE PRODUCT)
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ID3 -- A Complete Insurance Administration Solution
by Fiserv Insurance Solutions.
ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.
(SOFTWARE PRODUCT)
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GFI Network Server Monitor
by GFI Software, Inc.
GFI Network Server Monitor is a network monitor that enables administrators to scan the network for failures or irregularities automatically.
(SOFTWARE PRODUCT)
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management
by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
(SOFTWARE PRODUCT)
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VUE Software: Insurance Commission & Incentive Compensation Management
by CSSI.
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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VUE Software: Enterprise Incentive Management
by CSSI.
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Advanced Technology that Delivers more Business at Less Cost
by Realtime Solutions Group
Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.
(SOFTWARE PRODUCT)
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PRO The Specialty System -- P&C Insurance Solutions Processing
by Fiserv Insurance Solutions.
Our longevity demonstrates that we have the right design, the right philosophy and the right system to remain a leading provider of software solutions for years to come.
(SOFTWARE PRODUCT)
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ERP for Service Organizations
by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
(SOFTWARE PRODUCT)
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Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions
by Epicor Software Corporation.
Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.
(ASP & SOFTWARE PRODUCT)
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