Direct Sales Telemarketing Management - Buyers' Guide Results for Direct Sales Telemarketing Management
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A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell
by MarketTools, Inc.
August 19, 2009
- (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.
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Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities
by Microsoft
April 18, 2008
- (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.
(CASE STUDY)
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Minimizing Security-Related Total Cost of Ownership
by Lumension
February 02, 2009
- (Free Research) This guide explains how security implementations in four major areas can reduce IT TCO dramatically, effectively paying for direct costs of these technologies by reducing the overall bottom line.
(WHITE PAPER)
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The Hidden Costs of Enterprise Mobility
by iPass Deutschland GmbH
January 28, 2008
- (Free Research) Mobile technologies are virtually indispensable tools for businesses of every size, and that is causing an associated increase in spending for mobile voice and data communications services. Read this brief paper to learn what you can do to rein in the hidden costs of mobility and reduce costs for your organization.
(WHITE PAPER)
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Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin
by Embarcadero Technologies, Inc.
November 05, 2009
- (Free Research) In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PODCAST)
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5 Ways VMware vSphere Improves Backup and Recovery
by Veeam Software
November 10, 2009
- (Free Research) VMware's latest enterprise-level hypervisor product suite, vSphere, includes many new features and technological enhancements over its predecessor, VMware Infrastructure 3 (VI3). This white paper focuses on how VMware improved various storage technologies, how they relate to data backup and recovery, and more.
(WHITE PAPER)
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Spotlight On Messaging - Optimize Exchange Performance
by ScriptLogic Corporation
April 10, 2009
- (Free Research) Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can.
(TRIAL SOFTWARE)
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Presentation Transcript: Don't Fight Your Data Modeling Tool - Migrate from CA ERwin to Embarcadero ER/ Studio
by Embarcadero Technologies, Inc.
July 20, 2009
- (Free Research) This presentation transcript compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PRESENTATION TRANSCRIPT)
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A Guide to Deploying Oracle® Real Application Clusters on Sun Storage 7000 Unified Storage System
by Sun Microsystems, Inc.
May 01, 2009
- (Free Research) This quick start guide shows how to configure the Sun Storage 7000 Unified Storage System and hosts on the Solaris™ Operating System for Oracle RAC infrastructure deployment.
(WHITE PAPER)
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IPS vs. IDS: Similar on the Surface, Polar Opposites Underneath
by TippingPoint
October 05, 2009
- (Free Research) A common notion is that an Intrusion Prevention System (IPS) is nothing more than an Intrusion Detection System (IDS) deployed in-line with blocking capabilities. This paper explains why that notion is incorrect.
(WHITE PAPER)
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SiliconFS™: The BlueArc® Filesystem
by BlueArc Corp.
July 02, 2009
- (Free Research) The BlueArc Filesystem, SiliconFS, is the engine which drives the entire architectural platform forward. The filesystem is the foundation which enables greater performance and scalability for the entire platform. This document describes to the latest version of SiliconFS.
(WHITE PAPER)
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Business Intelligence: A Guide for Midsize Companies—Improving Your Company’s Efficiency and Effectiveness, No Matter Its Size
by SAP AG
September 01, 2009
- (Free Research) While your company has continued to improve its operating efficiencies, you feel your company should be spending more time analyzing what's going on and predicting and planning for the future. This white paper from SAP offers guidance on how to improve the efficiency and effectiveness of your company with business intelligence.
(WHITE PAPER)
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Demartek Report: FalconStor Virtual Tape Library (VTL) and Deduplication Performance
by FalconStor Software
July 01, 2009
- (Free Research) To evaluate the performance of its solutions, FalconStor commissioned Demartek to validate the performance of the FalconStor VTL solution and its deduplication solutions - as they come from the factory, without any special tuning adjustments. The sustained performance of these solutions is impressive and was measured using conservative data.
(ANALYST REPORT)
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The Business Value of Novell SUSE Linux Enterprise Server on HP ProLiant x86 Servers vs. Sun Solaris 10 on Sun Servers
by Hewlett-Packard Company
October 01, 2009
- (Free Research) Alinean, a leader in IT value measurement, teamed up with HP and Novell to assess the financial merits of moving from a legacy Sun Solaris and SPARC environment to Novell SUSE Linux Enterprise Server (SLES) running on HP ProLiant DL 785 G6 x86 Servers versus upgrading to SUN Solaris 10 running on Sun SPARC T5440. Read this paper for the results.
(WHITE PAPER)
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SEC Exam Survival Guide: Prepare in 12 Steps
by Advent Software, Inc
August 2008
- (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.
(WHITE PAPER)
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Augmenting the Value of ERP to Achieve the Perfect Plant
by Apriso Corporation
September 2008
- (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.
(WHITE PAPER)
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Evaluating the Costs and Benefits of Backup and Deduplication Storage
by Data Domain
July 2008
- (Free Research) Unreliable backups and recovery times that are too long have long plagued IT organisations. This paper takes a look at the costs and benefits of backup with deduplication storage as strategic assets for data protection.
(WHITE PAPER)
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How the Fastest Growing Companies Use Business Intelligence
by Information Builders
June 2009
- (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage.
(WHITE PAPER)
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Automated Requisition Verification and Handling in SAP® ERP
by ReadSoft
August 2009
- (Free Research) This white paper presents how to implement a simple automated requisition solution in a SAP ERP system, and what you need to know before doing so. Read this paper to learn the benefits of this solution that will compliment the invoice verification process.
(WHITE PAPER)
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Bitpipe Research Guide: Storage
by Bitpipe
November 2006
- (Free Research) Storage challenges for IT professionals are particularly complex in today's environment of rapid obsolescence of storage hardware and digital media.
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Software as a Service Dramatically Improves CRM Success
by Oracle Corporation
February 2008
- (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
(WHITE PAPER)
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It's All about the Salesperson: Taking Advantage of Web 2.0
by Oracle Corporation
September 2008
- (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
(WHITE PAPER)
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
by Microsoft
October 2008
- (Free Research) Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
(CASE STUDY)
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership
by Microsoft
April 2008
- (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER)
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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
by Microsoft
September 2009
- (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
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