Problem Resolution In Customer Service - Buyers' Guide Results for Problem Resolution In Customer Service
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Results for keyword: Problem Resolution In Customer Service
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SOFTWARE
SERVICES AND RESELLERS
HARDWARE
TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by: TechExcel, Inc..
Cisco Secure Wireless Office Solution for SMBs
by: Cisco Systems, Inc.
Solution Guide for Business Continuity & Disaster Recovery
by: F5 Networks.
Topics related to your search:
Customer Service (General)
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Help Desk and Call Management
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On-line Customer Support
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Data Center Management
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Workflow Automation
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Call Center Management
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Service Organization Management
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Manufacturing Solutions (Integrated)
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Customer Information Management/ Customer Databases
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Business Process Management (BPM)
JProbe® -- Java Profiler for Intelligent Code Profiling
by Quest Software, Inc
JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.
(SOFTWARE PRODUCT)
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LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies
by CreekPointe (
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LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.
(RESELLER & SERVICE)
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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises
by ABS Associates Inc.
Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.
(SERVICE)
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Detailed and Standardized Work Instructions Made Easy
by Sequence.
Sequence now makes it easier than ever to create, manage and deploy Detailed and Standardized Work Instructions. Following streamlined knowledge capture, information can be exported to pre-formatted Standardized or Detailed Work Instruction Sheets, all with the click of the mouse!!
(SOFTWARE PRODUCT)
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Mazu Profiler for Data Center Consolidation/Migration
by Mazu Networks.
The Mazu Profiler provides users the ability to effectively manage change in their IT infrastructures. As a result, customers are able to ensure the availability, performance, and security of business services. Read this paper to learn more about it.
(SOFTWARE PRODUCT)
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Cisco 850 Series Integrated Services Routers
by Cisco Systems, Inc
The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio.
(HARDWARE PRODUCT)
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Cisco 2800 Series
by Cisco Systems, Inc
The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections.
(HARDWARE PRODUCT)
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Cisco Catalyst 3750 Series Switches
by Cisco Systems, Inc
The Cisco Catalyst 3750 Series Switch is an innovative product for midsize organizations and enterprise branch offices.
(HARDWARE PRODUCT)
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Customizable Customer Relationship Management (CRM) Suite for Enterprises
by CDC Software - Pivotal CRM (
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Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.
(SOFTWARE PRODUCT)
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Spotlight on Oracle-- Rapidly Discover Oracle Performance Bottlenecks
by Quest Software, Inc
Spotlight on Oracle enables real-time diagnostics, providing the fastest way to find and fix performance bottlenecks in your Oracle database environment.
(ASP & SOFTWARE PRODUCT)
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IT HelpDesk Solution
by Extraview Corporation (
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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ExtraView IT HelpDesk
by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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Alliance PocketPC - Impact Field Productivity
by Astea International Inc. (
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Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
(SOFTWARE PRODUCT)
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TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution
by TechExcel, Inc. (
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)
TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.
(SOFTWARE PRODUCT)
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ServiceCEO for General Repair and Handyman Service Companies
by Insight Direct (
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There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.
(SOFTWARE PRODUCT)
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ServiceCEO for Janitorial and Professional Cleaning Services
by Insight Direct (
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)
There is no better software to help you run your Professional Cleaning service. Understanding the specific needs of the Janitorial and Cleaning service industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.
(SOFTWARE PRODUCT)
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ROC Maestro for Open Systems
by ROC Software
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
(SOFTWARE PRODUCT)
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Astea Alliance Application Extensions
by Astea International Inc. (
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)
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
(SOFTWARE PRODUCT)
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eCity Receivables - Accounts Receivable & Collections for .Net2.0
by SLINGSHOT.
eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.
(SOFTWARE PRODUCT)
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Foglight - Application Management to Unify IT and the Business
by Quest Software, Inc
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire application infrastructure to the true root-cause of a problem.
(ASP & SOFTWARE PRODUCT)
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Invoice Automation Software - Capture and Process Inbound Invoices
by Verian Technologies
Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices.
(ASP & SOFTWARE PRODUCT)
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ImagEntry
by Viking Software Solutions.
ImagEntry allows rapid and accurate keying from images of forms. ImagEntry is typically used for indexing images and lifting data from images such as medical claims and credit applications.
(SOFTWARE PRODUCT)
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ServiceCEO Enterprise--Multi-site Service Organization Management
by Insight Direct (
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)
ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
(SOFTWARE PRODUCT)
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Visiprise Quality Management Solution
by Visiprise
Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors.
(SOFTWARE PRODUCT)
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TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by TechExcel, Inc. (
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)
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.
(SOFTWARE PRODUCT)
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