Sample Call Center Monitoring Forms - Buyers' Guide Results for Sample Call Center Monitoring Forms
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Results for keyword: Sample Call Center Monitoring Forms
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SOFTWARE
SERVICES AND RESELLERS
HARDWARE
Parature's Online Customer Service Software & Solutions
by: Parature Inc..
TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software
by: TechExcel, Inc..
Customer Support Solution
by: Extraview Corporation.
Topics related to your search:
Customer Service (General)
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Customer Relationship Management (CRM)
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Help Desk and Call Management
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Call Center Management
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On-line Customer Support
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Workflow Automation
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Service Organization Management
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Manufacturing Solutions (Integrated)
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Quality Control
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Business Process Management (BPM)
Astea Alliance Service Management Suite
by Astea International Inc. (
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
(SOFTWARE PRODUCT)
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ServiceCEO Enterprise--Multi-site Service Organization Management
by Insight Direct (
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
(SOFTWARE PRODUCT)
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OASIS Property and Casualty; Claims Processing System
by Delphi Technology, Inc. (
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OASIS P&C is a component-based, fully integrated insurance processing system, that supports full-service property and casualty insurance companies; third party claims administrators; and self-insured entities competing in today's vigorous markets.
(ASP & SOFTWARE PRODUCT)
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OASIS Professional Liability; Claims, Policy, and Financial Management
by Delphi Technology, Inc. (
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OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.
(ASP & SOFTWARE PRODUCT)
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management
by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
(SOFTWARE PRODUCT)
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OASIS Workers Comp; Claims, Policy, and Financial Management
by Delphi Technology, Inc. (
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OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.
(ASP & SOFTWARE PRODUCT)
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Akamai Services for the High Tech Industry
by Akamai Technologies (
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Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.
(SERVICE)
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Akamai Services for the High Tech Industry
by Akamai Technologies.
Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.
(SERVICE)
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Cameleon Commerce Suite - E-commerce and Configurator Software
by Access Commerce
Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.
(ASP & SOFTWARE PRODUCT)
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Customer Support solution
by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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VDE+Images
by Viking Software Solutions.
VDE+Images has an open architecture and flexible design that makes it easy to integrate with any document imaging system. VDE+Images can be readily customized using the optional API. Custom field edits and exit routines are coded in the industry-standard C language.
(SOFTWARE PRODUCT)
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ERP for Service Organizations
by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
(SOFTWARE PRODUCT)
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GoToMyPC Corporate
by Citrix Online - GotoMyPC
GoToMyPC Corporate uses advanced Web-based screen-sharing technology that works with your existing security, network and configuration and your existing Internet infrastructure
(SOFTWARE PRODUCT)
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Visiprise Manufacturing Operations Solution
by Visiprise
Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.
(SOFTWARE PRODUCT)
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ePowerCenter - Customer Relationship Management and Interaction Solution
by Astute Solutions (
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ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.
(ASP & SOFTWARE PRODUCT)
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Customer Support Solution
by Extraview Corporation (
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
(ASP & SOFTWARE PRODUCT)
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Defect Tracker
by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
(ASP & SOFTWARE PRODUCT)
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Astea Alliance - Service Lifecycle Management
by Astea International Inc. (
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
(SOFTWARE PRODUCT)
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ExtraView IT HelpDesk
by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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Visiprise Process Planning Solution
by Visiprise
Visiprise Computer-Aided Process Planning (Visiprise CAPP), part of the Visiprise Process Planning solution, defines the manufacturing or assembly plan for the machining or fabrication of parts, sub-assemblies, final assemblies, and tooling, as well as the definition of the quality assurance process.
(SOFTWARE PRODUCT)
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Optim™ Data Growth Solution for Oracle's Siebel® CRM
by IBM.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
(SOFTWARE PRODUCT)
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Application Perspective: Online Business Application Performance
by Keynote Systems
Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.
(SOFTWARE PRODUCT)
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RealDialog - Knowledge Management, Web Self-Service and Search Solution
by Astute Solutions (
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RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.
(ASP & SOFTWARE PRODUCT)
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TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution
by TechExcel, Inc. (
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TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.
(SOFTWARE PRODUCT)
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StatCom's Patient Flow Logistics and Tracking Software
by Statcom.
StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.
(SOFTWARE PRODUCT)
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